Welcome to Yokomo Store! These Terms and Conditions govern your use of our website (rc-kitstore.com) and all purchases made through our platform. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.
1. Our Store & Target Audience
Yokomo Store specializes in high-performance RC components for enthusiasts and competitive racers. Our products include:
- 1/10 Scale RC vehicles (Buggy Off Road, Drift, Touring Car)
- 2WD Buggy and Truck components
- Precision aluminum parts and bearings
- Custom body accessories and wings
- Specialty components for competitive setups
Our store caters to RC hobbyists who demand championship-grade components and professional-level customer service.
2. User Responsibilities
2.1 Account Accuracy
You must provide accurate, current, and complete information when creating an account or making purchases.
2.2 Legal Compliance
You agree to use our products in compliance with all local laws and regulations regarding RC vehicle operation.
2.3 Age Requirement
You must be at least 18 years old or have parental consent to make purchases on our site.
2.4 Prohibited Activities
You may not:
- Use our products for illegal purposes
- Reverse engineer or modify products in ways that violate manufacturer warranties
- Resell our products as part of commercial operations without authorization
- Use automated systems to place orders
3. Products & Services
3.1 Product Descriptions
We strive for accuracy in product descriptions, specifications, and images. However, minor variations may occur.
3.2 Performance Characteristics
Our high-performance components are designed for competitive use. Actual performance may vary based on setup and conditions.
3.3 Custom Parts
Certain aluminum components are custom fabricated and cannot be returned (see Section 7).
4. Ordering & Payment
4.1 Order Process
Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive confirmation with tracking information.
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
4.3 Pricing
All prices are in USD. We reserve the right to correct pricing errors.
4.4 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95) via DHL/FedEx: 10-15 business days
- Free Shipping via EMS (orders over $50): 15-25 business days
Note: We ship worldwide except to certain Asian countries and remote regions.
5. Shipping & Delivery
5.1 Delivery Times
Delivery estimates are provided by carriers and may vary due to customs processing.
5.2 International Orders
Customers are responsible for any customs duties, taxes, or fees imposed by their country.
5.3 Shipping Restrictions
Certain products may have shipping restrictions based on size, weight, or content regulations.
6. Returns & Exchanges
6.1 Return Policy
We accept returns within 15 days of delivery for unused items in original packaging with tags.
6.2 Non-Returnable Items
The following cannot be returned:
- Aluminum components (custom fabricated parts)
- Bearings (hygiene reasons)
- Body accessories if cut or modified
- Opened antenna tubes
6.3 Return Process
Contact us at [email protected] with your order number to initiate returns. You’ll receive an RMA number and shipping instructions.
6.4 Refund Processing
Refunds are issued to the original payment method within 3-5 business days after inspection. Original shipping fees are non-refundable.
6.5 Damaged Items
Contact us immediately with photos if you receive damaged goods. We’ll arrange replacements at no cost.
7. Warranties & Liability
7.1 Product Warranties
Manufacturer warranties apply to eligible products. Contact us for warranty claims.
7.2 Limitation of Liability
Yokomo Store is not liable for:
- Consequential damages from product use
- Incorrect setup or installation
- Modifications made to products
- Racing-related incidents or injuries
8. Intellectual Property
All website content, product designs, and trademarks are property of Yokomo Store or our suppliers. Unauthorized use is prohibited.
9. Privacy Policy
Your privacy is important. See our separate Privacy Policy for data handling practices.
10. Governing Law
These terms are governed by the laws of the State of New York, USA.
11. Changes to Terms
We may update these terms periodically. Continued use after changes constitutes acceptance.
12. Contact Us
For questions about these terms:
Yokomo Store
2457 West Virginia Avenue
Greenfield Ctr., US 12833
Email: [email protected]
RC Passion Starts Here – Thank you for choosing Yokomo Store for your high-performance RC needs. We’re committed to supporting your racing journey with quality components and exceptional service.