At Yokomo Store, we treat your personal data with the same precision and care as we do our high-performance RC components. This Privacy Policy explains how we collect, use, and protect your information when you visit rc-kitstore.com or make purchases from our store.

1. Information We Collect

To provide you with the best racing equipment and service, we collect:

  • Personal Information: Name, email, shipping address, phone number, and payment details when you place an order or create an account.
  • Transaction Data: Purchase history, product preferences, and payment method details.
  • Technical Information: IP address, browser type, device information, and cookies data to optimize your browsing experience.
  • Communication Records: Emails, chat logs, and support tickets when you contact our pit crew.

2. How We Use Your Information

We use your data with the same precision engineering we apply to our BD-series chassis:

  • Process orders and deliver your RC components worldwide (excluding certain Asian and remote regions)
  • Provide customer support and respond to your inquiries
  • Improve our website performance and product offerings
  • Send order confirmations, shipping notifications, and service updates
  • Prevent fraud and enhance security measures
  • Comply with legal obligations and enforce our policies

3. Data Sharing and Disclosure

Like a well-tuned racing team, we only share data when necessary:

  • Service Providers: Shipping carriers (FedEx, UPS, etc.), payment processors (Visa, MasterCard, PayPal), and IT service providers.
  • Legal Requirements: When required by law or to protect our rights and safety.
  • Business Transfers: In case of merger, acquisition, or sale of assets.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We protect your data with the same intensity as a championship race:

  • PCI-DSS compliant payment processing
  • Military-grade encryption for sensitive data
  • Regular security audits and monitoring
  • Limited access to personal information

Data is stored on secure servers and retained only as long as necessary to fulfill our obligations.

5. Your Rights and Choices

You have control over your data, just like tuning your RC vehicle:

  • Access, update, or delete your account information
  • Opt-out of marketing communications
  • Request a copy of your personal data
  • Withdraw consent where applicable

To exercise these rights, contact our pit crew at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies – small data files that help us:

  • Remember your preferences and login status
  • Analyze website traffic and performance
  • Improve your shopping experience

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. International Data Transfers

As we serve racers worldwide (with some regional exceptions), your data may be transferred to and processed in countries outside your own. We ensure adequate protection through standard contractual clauses and other safeguards.

8. Children’s Privacy

Our products are designed for RC enthusiasts of all ages, but our website is not intended for children under 13. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy occasionally, just like we refine our RC models. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

For any privacy-related questions or concerns:

Email: [email protected]

Mail: Yokomo Store, 2457 West Virginia Avenue, Greenfield Ctr., US 12833

Now that your privacy is secured, get back to what matters – your next RC racing victory!